Effective Date: 26 August, 2026

At LIDLY, we aim to make your laptop skin shopping experience simple and convenient. We currently offer delivery across Pakistan through our available courier partners.

1. Nationwide Delivery

LIDLY offers delivery to customers across Pakistan, subject to courier availability for the provided delivery address.

Delivery charges are calculated and displayed during checkout based on the applicable delivery method and destination.

2. Order Processing

After your order is placed, we begin preparing it for dispatch.

Processing time may vary depending on product availability, order volume, Custom Skin requirements, and other circumstances.

For Custom Skin orders, additional preparation time may be required because the product is prepared using the design submitted by the customer.

If there is an unexpected delay in processing your order, we may contact you using the contact information provided at checkout.

3. Delivery Time

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances outside LIDLY’s reasonable control.

The estimated delivery information provided at checkout or communicated by LIDLY should be treated as an estimate rather than a guaranteed delivery date.

Remote and less accessible areas may require additional delivery time.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, city, postal code where applicable, and active contact number.

Before placing an order, please carefully check your delivery information.

LIDLY is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

5. Courier Delivery

Orders may be delivered through one of our available courier partners.

Once an order has been handed over to the courier, delivery is subject to the courier’s operational procedures and delivery schedule.

Customers should remain available to receive their order or respond to courier calls when necessary.

6. Undelivered or Returned Orders

An order may be returned to LIDLY by the courier if it cannot be delivered because of circumstances such as:

• Incorrect or incomplete delivery information
• Customer being unavailable to receive the parcel
• Customer refusing to accept the parcel
• Customer failing to respond to courier attempts
• Other delivery-related circumstances

If an order is returned to LIDLY because of information or actions attributable to the customer, additional shipping charges may apply if the customer requests that the order be resent.

7. Cash on Delivery Orders

For Cash on Delivery orders, payment is collected by the courier at the time of delivery.

LIDLY may contact customers to confirm their order before dispatch.

Customers should ensure that they are available to receive and pay for their COD order.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future Cash on Delivery orders.

8. Free Delivery Promotions

LIDLY may occasionally provide free delivery promotions.

Each promotion may have its own eligibility requirements, location restrictions, coupon codes, minimum order values, or expiry dates.

Unless explicitly stated otherwise, free delivery promotions cannot be exchanged for cash or another benefit.

9. NUST Free Delivery

LIDLY may provide free delivery for eligible orders delivered at NUST through a promotional coupon.

The relevant coupon code must be applied during checkout and the order must meet the conditions of the promotion.

The NUST free delivery offer is intended for eligible deliveries at NUST and may not apply to other locations in Islamabad or elsewhere in Pakistan.

10. Delivery Issues

If your order arrives damaged, appears to have been tampered with, or there is another delivery-related issue, please contact LIDLY as soon as possible after receiving the order.

Where necessary, we may request photographs, videos, or other information to investigate the issue with the courier or determine the appropriate resolution.

11. Contact Us