Privacy Policy

Effective Date: 26 August, 2026

At LIDLY (“LIDLY”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you use our website, create an account, place an order, contact us, or use our Custom Skins service, we may collect the following information:

Information You Provide

• Full name
• Email address
• Phone or mobile number
• Billing and shipping address
• City and postal/ZIP code
• Order and purchase information
• Account information
• Information you provide when contacting us
• Images or artwork uploaded for Custom Skins

Payment Information

When you pay for an order through an available payment provider, payment information may be processed by the relevant payment service provider. We do not intentionally store complete payment card details on our website.

For Cash on Delivery orders, we collect the information necessary to process and deliver your order.

Information Collected Automatically

When you visit LIDLY, certain technical information may be collected automatically, including:

• IP address
• Browser and device information
• Pages visited
• Approximate location information
• Website usage information
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate about orders
• Provide customer support
• Create and manage your LIDLY account
• Process returns, refunds, and order-related requests
• Process Custom Skin orders and uploaded designs
• Improve our website, products, and services
• Prevent fraud, abuse, and unauthorized activity
• Maintain website security
• Send important service-related communications
• Send promotional communications where permitted and where you have chosen to receive them
• Comply with applicable legal and regulatory requirements

3. Custom Skin Uploads

If you purchase a Custom Skin, you may upload an image or design through our website.

You are responsible for ensuring that you have the necessary rights or permission to use the image or design you upload.

We use uploaded designs only as necessary to process, manufacture, fulfill, and provide customer support for your Custom Skin order.

We may retain uploaded designs for as long as reasonably necessary for order processing, customer service, business records, or legal purposes.

We do not intentionally use customer-uploaded designs for advertising or unrelated purposes without appropriate permission.

4. Google Login

If you choose to sign in or register using Google, Google may provide us with information associated with your Google account, such as your name, email address, and other profile information permitted through the Google authentication process.

We use this information to create and manage your LIDLY account and provide Google login functionality.

Your use of Google services is also subject to Google’s applicable policies and terms.

5. Cookies

LIDLY may use cookies and similar technologies to:

• Keep you signed in
• Maintain your shopping cart
• Remember certain preferences
• Support checkout functionality
• Understand how visitors use our website
• Improve website performance and functionality

Some cookies may be placed by third-party services used by our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Sharing Your Information

We do not sell your personal information.

We may share information with service providers when necessary to operate LIDLY, including:

• Courier and delivery companies for order fulfillment
• Payment processors and banking/payment service providers
• Website hosting and technical service providers
• Website analytics or security services
• Services used to provide customer communication or support

These parties receive information only to the extent reasonably necessary to provide their services.

We may also disclose information when required by applicable law, legal process, or a lawful request from an authorized authority.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions and provide services
• Maintain business and transaction records
• Provide customer support
• Resolve disputes
• Prevent fraud and abuse
• Comply with legal, accounting, or regulatory obligations

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable requirements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information to them.

10. Your Choices

Depending on the information and circumstances, you may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Ask questions about how your information is used
• Unsubscribe from promotional communications

Some information may need to be retained where required for legitimate business, legal, accounting, security, or regulatory purposes.

11. Children’s Privacy

LIDLY is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, practices, or applicable requirements.

Any updated version will be posted on this page with a revised effective date.

13. Contact Us